Dear Valued Customers,
It is with great sadness that we must inform you that Big Apple Collectibles, your go-to destination for unique and high-quality toys, will be ceasing operations due to unforeseen circumstances beyond our control.
We will be doing our best effort to ship out remaining orders over the next coming month or two. However, we understand if you would like to cancel your order and receive a refund instead. Unfortunately, as we no longer have the ability to process a refund on Shopify or Amazon Pay, we kindly request that you contact your credit card company to initiate the refund process. It is our understanding that Shopify and Amazon Pay are currently holding funds in reserve for the benefit of customers who may be entitled to a refund.
We would like to take this opportunity to express our heartfelt gratitude for your support and loyalty over the years. We have truly enjoyed serving you and providing you with the best collectible toys that the industry has to offer.
We apologize for any inconvenience this may cause and want to thank you for being a part of our journey. We wish you all the best and hope that you will continue to find joy and satisfaction in your collections.